Overview This Privacy Policy applies to our website and is intended to clearly explain to users (hereinafter referred to as “you”) how we collect, use, protect, share and store your personal information.
Types and methods of personal information collection Information provided actively When you register an account on this website, we will collect your name, email address, mobile phone number, password, etc. This information is used to create and manage your account, ensure your login security and personalized experience. When you place an order to purchase goods or services, we will collect your delivery address, billing address, credit card information or other payment-related information (we will use encryption and other security measures to protect payment information), details of the purchased goods or services, and order number, etc., to successfully complete the transaction process. If you contact us through our customer service channels (such as online customer service forms, emails or calls), we will collect your inquiry content, contact information and other relevant information you actively provide during the communication process to provide you with effective customer support. Information collected automatically Browsing information: We will collect your browsing history on this website, including pages browsed, stay time, search keywords, links clicked, etc. This information helps us optimize the website layout, improve search functions, and provide you with recommendations for goods or services that better suit your interests. Device and technical information: We will collect information about the device you use, such as device type (mobile phone, tablet, computer, etc.), operating system version, browser type and version, device unique identifier (such as IMEI, MAC address, etc.), IP address, and network connection type (Wi-Fi, 4G/5G, etc.). This information is used to ensure the normal operation of the website, analyze website performance, and identify and prevent fraud. III. Our purpose of using personal information Transaction processing Use your personal information to process orders, including arranging product delivery, processing payments, managing returns and refunds and other transaction-related operations to ensure that you can complete your shopping smoothly. User experience optimization Based on your browsing and purchase history, provide you with personalized product recommendations, discount information and exclusive content to enhance your shopping experience on this website and improve your efficiency in finding the products you like. Website improvement By analyzing the collected user data, understanding user behavior and preferences, we can improve the website’s functionality, design, content and performance, solve possible technical problems, and optimize user browsing and shopping processes. Marketing and Communication With your explicit consent (as required by relevant laws and regulations), we may use your information to send you marketing information about our new product launches, promotions, personalized offers, etc. At the same time, this information can also be used to communicate with you about important website updates, order status, etc. Security and Compliance Use your personal information to ensure the security of the website, monitor and prevent security threats such as fraudulent activities, unauthorized access, malicious attacks, and ensure that our business operations comply with applicable laws, regulations and regulatory requirements. IV. Information Sharing and Disclosure Third-Party Service Providers In order to achieve the normal operation of the website and provide you with quality services, we may share some of your personal information with third-party service providers. These third parties include but are not limited to payment processing companies, logistics and distribution companies, marketing partners, technical support and maintenance teams, etc. We will sign strict confidentiality agreements with these third parties, requiring them to use your information only to the extent necessary to provide services to us and take appropriate security measures to protect information security. Business Partners In certain circumstances, we may share certain information with business partners, such as joint promotions or cooperative projects. Before sharing information, we will ensure that partners follow strict privacy protection regulations and obtain your necessary consent (if required by law). Legal requirements or protection of legitimate rights and interests We may disclose your personal information when we are required by law or by a government agency, law enforcement, court or other legally authorized agency, such as in the investigation of suspected illegal activities, protection of our intellectual property rights, prevention of fraud or response to public safety threats. V. Your rights to personal information Right of access You have the right to request access to your personal information collected and stored by us. You can make an access request by logging into your account (if any) or contacting our customer service. We will respond to you within a reasonable time and provide you with a copy of the relevant information in accordance with laws and regulations. Right to correction If you find that your personal information collected by us is wrong or inaccurate, you have the right to ask us to correct it. You can submit a correction request through account settings or customer service channels, and we will handle it in a timely manner. Right to delete Subject to relevant laws and regulations, you have the right to request us to delete your personal information. However, please note that in some cases, we may need to retain some information to fulfill legal or contractual obligations, such as processing unfinished orders, complying with tax or audit requirements, etc. Right to restrict processing In certain circumstances, you may have the right to request us to restrict the processing of your personal information. For example, when you question the accuracy of the information, you can request to restrict processing during our verification period. Right to data portability If applicable, you may have the right to request that we provide you or a third party designated by you with a copy of your personal information in a structured, commonly used and machine-readable format so that you can use the data for other purposes. VI. Information Security Measures Technical Guarantee We have adopted a variety of advanced technical measures to protect the security of your personal information, including but not limited to using SSL/TLS encryption technology to encrypt data transmission, encrypt sensitive information for storage, and regularly update and maintain security protection systems (such as firewalls, intrusion detection systems, etc.) to prevent unauthorized access, data leakage and other security threats. Organizational Management At the organizational level, we have established a strict information security management system and process to limit employees’ access to your personal information, allowing only employees with business needs to access relevant information within the necessary scope, and conduct regular information security training for employees to ensure that they understand and comply with privacy protection regulations. Security Incident Response Although we have taken a series of security measures, information security risks cannot be completely eliminated. If an incident occurs that may affect the security of your personal information, we will promptly notify you in accordance with applicable laws, regulations and regulatory requirements, and take appropriate measures to mitigate damage, such as launching an emergency response plan, cooperating with relevant agencies to investigate, etc. VII. Use of Cookies and Similar Technologies Functions and Purposes of Cookies We use Cookies and similar technologies (such as web beacons, local storage, etc.) to collect and store your usage information on this website. Cookies can help us remember your login status, shopping cart content, browsing history, etc., so as to provide you with a more convenient shopping experience. At the same time, they also help us analyze the use of the website in order to improve website performance and provide more accurate personalized recommendations. Management of Cookies You can manage Cookies through the settings of your browser. Please note that disabling certain Cookies may affect your normal experience on this website, such as causing you to be unable to log in to your account, shopping cart function abnormalities, or unable to receive personalized recommendations. VIII. Updates to the Privacy Policy We will update this Privacy Policy from time to time based on business development, changes in laws and regulations or other reasonable reasons. We will post the updated Privacy Policy in a prominent position on this website and notify you by email or other appropriate means when necessary. We recommend that you review this Privacy Policy regularly to ensure that you are aware of our latest privacy protection measures and your rights. IX. Contact Information If you have any questions, concerns or complaints about this Privacy Policy or our handling of your personal information, please contact us at: [support@imagicinto.com]
We will do our best to answer and handle your questions.
